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1000063060
Can I schedule a recurring ticket in Freshservice?
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1000063172
KB-SPO-001: How to Add a SharePoint Folder to File Explorer
How to Add a SharePoint Folder to File Explorer
Article ID: KB-SPO-001 Version: 1.0 Created By: I
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1000063173
KB-SPO-002: How to Check OneDrive Sync Status
How to Check OneDrive Sync Status
Article ID: KB-SPO-002 Version: 1.0 Created By: IT Service Desk
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1000063174
KB-SPO-003: Troubleshooting SharePoint Permissions
Troubleshooting SharePoint Permissions
Article ID: KB-SPO-003 Version: 1.0 Created By: IT Service
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1000063191
KB-OFF-016-ACT: Office 2016 Activation Error (Unlicensed Product)
Office 2016 Activation Error (Unlicensed Product)
Document ID: KB-OFF-016-ACT Version: 1.0 Date:
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1000063192
KB-OUT-016-ATT: Outlook 2016 Attachments Not Opening with Double-Click
Outlook 2016 Attachments Not Opening with Double-Click
Document ID: KB-OUT-016-ATT Version: 1.0
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1000063193
KB-OUT-016-START: Outlook Cannot Start / Cannot Open the Outlook Window
Outlook Cannot Start / Cannot Open the Outlook Window
Document ID: KB-OUT-016-START Version: 1.0 D
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1000063225
KB-OUT-DATA-001: Repair Outlook Data Files (PST & OST)
Repair Outlook Data Files (PST & OST)
Document ID: KB-OUT-DATA-001 Version: 1.0 Date: 27/08/2025 A
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1000063261
KB-FSR-001: Employee Onboarding Process
Employee Onboarding Process
Version: 1.0 Date: 04.09.2025 Author: [Insert Name] Audience: People &
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1000063371
KB-O365-BLK-001: Adding Sender to Block List (Default Policy)
O365: Adding Sender to Block List (Default Policy)
Document ID: KB-O365-BLK-001 Version: 1.0 Date: